Terms and conditions

General Information

The website www.tmtgroupfol.com contains various information (such as texts, images, databases, products, prices, logos, advertising materials), which make up the content of the online platform www.tmtgroupfol.com, owned by TMT GROUP FOL SRL. The use without the written consent of the owner of any of the elements listed above is punishable according to the laws in force. The user is obliged to use the information on the website www.tmtgroupfol.com only in personal interest, without having the right to download or modify partially or entirely the site, to reproduce it partially or entirely, to copy, to sell/resell or to exploit the site in any other manner, for commercial purposes or contrary to the interests of www.tmtgroupfol.com without its written consent. The sales transaction will be formalized in Romanian. By accessing and/or using this site, you express your explicit agreement to the established terms and conditions and assume the obligation to comply with them. Information related to the contract concluded between you and TMT GROUP FOL SRL will be kept for a limited period. These will be accessible to third parties only at the request of judicial authorities. Any order confirmed by the customer implies the formation of a distance contract between TMT GROUP FOL SRL, as seller, and the consumer, whether individual or legal entity. The moment of completion of the distance contract with the individual, respectively the conclusion of the sales contract with the legal entity, is given by the receipt of the order confirmation message by the consumer. For errors that occur in the transmission of data necessary for order processing, customers can use the email address office@tmtgroupfol.com. TMT GROUP FOL SRL will not be responsible for the consequences of transmitting incorrect data after order processing. Regarding specific codes of conduct and other applicable legal provisions, as mentioned in art. 8 lit. e) of Law no. 365/2002 on electronic commerce and in Law 363/2007, we recommend consulting the legislation on the website of the National Authority for Consumer Protection. Finally, the distance contract is additionally regulated by the provisions of Law 365/2002 on electronic commerce, republished and amended, and by OUG 34/2014 on consumer rights in contracts with professionals. Definitions TMT GROUP FOL SRL, through the website www.tmtgroupfol.com, expresses its agreement to conclude distance contracts using electronic means and undertakes to comply with relevant legislation regarding the formation, validity and legal effects of these contracts. In the context of this document, the terms listed below will have the following meanings, except where the context dictates otherwise:

USER: any person who accesses and/or interacts with the website www.tmtgroupfol.com;
SELLER: MT GROUP FOL SRL, with registered office located in Turturești village, Inv. Gheorghe Popovici Street 113 C, Girov commune, Neamț county, registered with the Trade Register under number J27/30/11.01.2024 and having tax code 49388380, phone number +40726397349, hereinafter referred to as TMT GROUP FOL SRL;
Work point same as registered office
Phone: +40726397349
BUYER: Any individual or legal entity that places an order on the online store www.tmtgroupfol.com and who has accepted the terms and conditions of this distance contract;
ONLINE STORE:: web pages belonging to TMT GROUP FOL SRL available at www.tmtgroupfol.com, through which the buyer has access to information about products offered for sale;
ONLINE ORDER: represents an electronic document between seller and buyer, which appears as a form of communication, through which the buyer expresses the intention to purchase goods from the seller, who in turn agrees to deliver them, and the buyer agrees to pay for them;
CONFIRMED ORDER: online order placed through the store www.tmtgroupfol.com by a buyer, whose identity and order details have been verified by phone by the support service operator of TMT GROUP FOL SRL;
NEW CUSTOMER: customer who wishes to purchase products from www.tmtgroupfol.com for the first time and who requires phone verification of the order by the operator designated by TMT GROUP FOL SRL.

Seller’s Obligations

TMT GROUP FOL SRL provides free access to professional information regarding its products and services through www.tmtgroupfol.com, to fulfill the purpose specified in the online order.

The content published on the site has an informative purpose and presents the details of the products offered, along with other information of interest to BUYERS.

TMT GROUP FOL SRL owns all intellectual property rights over the content of the online store, including trademarks, design, functionalities, images and technical specifications.

Product specifications and related technical documentation available on the site are provided by manufacturers and partners, and TMT GROUP FOL SRL provides technical support for their presentation.

The company makes constant efforts to provide correct and updated information about products. In case prices or other product details are listed incorrectly, we reserve the right not to honor the order and to inform the customer about the error that occurred, before delivery.

Product images are used on the site for illustrative purposes, and delivered products may present minor differences, such as color shades, due to different manufacturing batches or different types of displays used by the user. These do not constitute a contractual obligation for the Seller, being used only for illustrative purposes.

For proper execution of the distance contract, based on the customer’s consent, TMT GROUP FOL SRL may contact them by email or phone, if the necessary contact details are provided on the site. With the consumer’s consent, TMT GROUP FOL SRL may suggest purchasing another product of comparable quality and price, canceling the initial order upon confirmation of the new order.

The prices of products listed on www.tmtgroupfol.com are expressed in lei (RON) and include VAT, as required by legislation. The final value of an ordered product is that displayed at the time of placing the order.

TMT GROUP FOL SRL reserves the right to complete and/or modify any information in the online store without prior notice to site users.

Order Process

Customers can initiate an order on www.tmtgroupfol.com, either from the general products page or from the individual product page, then complete the order after choosing the payment and delivery method. Adding products to the cart does not guarantee reservation or order registration.

For successful order completion, the customer must ensure that contact details are complete and accurate. The seller may request additional confirmations through the contact methods provided by the customer. The minimum order is 50 RON.

TMT GROUP FOL SRL reserves the right to cancel the order in the following situations:

Payment is not accepted by the payment processor agreed upon by TMT GROUP FOL SRL;
The card or transaction is not accepted by the issuing bank;
Payment by bank transfer is not made within 3 working days;
Delivery cannot be performed (e.g., the customer cannot be contacted by phone or physically, at the address indicated for goods delivery);
If the product price is derisory, according to the Civil Code, Art. 1665

Cancellation of an order will not lead to claims for compensation by either party. părți.Conform

According to OUG no. 34/2014, the customer has the right to withdraw from the contract within 14 days of conclusion. Additional details are available on the site, in the product return policy.

The facilities offered, such as payment and delivery options, may depend on specific conditions such as stock and available delivery methods. TMT GROUP FOL SRL may restrict access to site facilities for justified reasons, related to damages caused to the company, facilities such as delivery and payment methods. Affected customers can contact us through the contact form available on the site or at the email address office@tmtgroupfol.com.

In case of electronic payments, TMT GROUP FOL SRL is not responsible for other costs, such as transaction bank fees, applied by the card issuing bank. Any disputes related to these additional costs are the responsibility of the customer and the card issuing bank.

Product availability will be displayed on the site as follows:

“In stock” – the product is in TMT GROUP FOL stock GROUP FOL
“Out of stock” – the product is not in TMT GROUP FOL stock

In the situation where the seller cannot honor an order for a certain good, the buyer will be notified about this unavailability. The amount paid for that good will be refunded to the buyer’s account within a maximum of 7 (seven) calendar days from the moment the seller became aware of this situation or from when the buyer clearly indicated the desire to cancel the contract.

Intellectual Property Rights

The content of the web page www.tmtgroupfol.com, including and without limitation to graphic symbols, names, trademarks (such as the name of the site www.tmtgroupfol.com and the company TMT GROUP FOL SRL, symbols, images, texts, multimedia materials) are exclusively under the property right of TMT GROUP FOL SRL and cannot be copied, used or reproduced without prior written consent from the owner.

Site visitors have the right to download information from the site exclusively for personal and non-commercial use, provided they do not alter or modify it in any way. Using the site’s content for purposes other than personal or informational, especially as a customer, is explicitly prohibited.

By browsing this site, visitors acknowledge and consent that all trademarks, logos, commercial or service marks, texts and media materials are the property of TMT GROUP FOL SRL and are protected by law, their use being prohibited outside purely informational purposes. TMT GROUP FOL SRL will take legal action in case of violation of its intellectual property rights or copyright.

If TMT GROUP FOL SRL grants the visitor or customer permission to use the site’s content in a specific way, it must be used strictly for the established purpose and for the period granted through consent.

Any unauthorized modification of the site and its content is strictly prohibited.

Limitation of Liability

By accessing the site www.tmtgroupfol.com, you acknowledge that its use is at your own risk. TMT GROUP FOL SRL will not be responsible for incidents, indirect or direct losses, costs or expenses of any kind that may arise from the use, navigation of the site or downloads of content from it.

TMT GROUP FOL SRL is not responsible for damages caused by viruses, system errors, human actions or other defects of the computer system, which could affect the use of your devices during navigation or data transmission from the site. Information and materials on the site are provided without warranties of any kind. TMT GROUP FOL SRL will not be responsible for any kind of damages, whether direct or indirect, resulting from the use or inability to use the site or from errors, omissions, interruptions or delays in operation.

Upon creation and use of the customer account, site users are responsible for maintaining the confidentiality of access data and password and will use the account responsibly. TMT GROUP FOL SRL will not be responsible for damages resulting from loss or use of goods after delivery, except for legal or contractual warranties offered.

The company reserves the right to modify the terms and conditions of the site at any time. Acceptance of the terms and conditions is confirmed by checking the box “I agree with the terms and conditions” when creating the account or placing the order, and the distance contract will be conducted according to the terms valid at the time of agreement.

Site Usage

On the website www.tmtgroupfol.com, visitors can complete order forms and can enter information such as texts, personal details, delivery addresses, and the like in dedicated sections. TMT GROUP FOL SRL reserves the right to remove any information that does not comply with the following norms:

Not to enter illegal, defamatory, obscene, threatening, harassing, abusive information that violates intellectual property rights or that may stimulate illegal behavior;
Not to disclose personal information of other persons or to violate their confidentiality in any way;
Not to upload software materials on the site, links or files that contain viruses, corrupted files or any other similar software or programs that could negatively affect the functioning of the site or site elements;
Not to modify in any way the source code of the site or other technologies or applications integrated into the site;
Not to modify any aspect of the site or to use technologies that could disrupt its functioning.

Processing of Personal Data

For additional details about cookies used, please review the Personal Data Protection available on the site, which is part of this document.

Use of Cookies

For additional details about cookies used, please review the Cookie Policy available on the site, which is part of this document.

Invoicing and Issuance of Package Accompanying Documents

The seller will generate an invoice for shipped products, using both available information and that provided by the buyer. Prices displayed on the website www.tmtgroupfol.com include VAT, as required by legislation.

The buyer must ensure the accuracy of data provided for invoicing. The seller will not request more information than essential for invoicing, delivery or online order completion.

The invoice will be transmitted both electronically in the customer’s account and by email, as well as in physical format upon delivery of goods, thus allowing the customer to monitor issued invoices.

Personal data in the account must be updated by the customer for correct completion of online orders. If the invoice is not accessible in the account within 48 hours of receiving the goods, the buyer is encouraged to contact the team by email at office@tmtgroupfol.com.

Risks and Responsibilities

Responsibility for adequate packaging of products rests with the seller. Technical information regarding products is available on the website.

The risk of loss of goods is transferred to the buyer upon actual physical delivery.

The seller undertakes to ensure correct delivery of products requested by the buyer.

Delivery Conditions

For additional details about cookies used, please review the Delivery Page available on the site, which is part of this document.

Delivery Conditions

For additional details about cookies used, please review the Delivery page available on the site, which is part of this document.

The conditions for returning goods are found on the Return Policy page.

Payment Methods

For online orders, www.tmtgroupfol.com provides the following payment methods:

Credit card
Cash on delivery

Cash on delivery payment: After selecting desired products and entering required data, choose “Cash on delivery payment”. Payment will be made to the courier at the time of order delivery.

The buyer will make full payment of the amount owed directly to the courier or seller’s representative at the time of goods delivery. The payment amount will be that indicated in the accompanying invoice.

Force Majeure

Force majeure events, which are unforeseen, uncontrollable and unavoidable, release from liability the party that invokes them. Thus, in case of such events that prevent the fulfillment of contractual obligations – such as government actions, natural disasters, conflicts, acts of terrorism, logistical problems, or other serious disruptions such as interruptions of electricity, communications or cyber attacks – TMT GROUP FOL SRL will not be considered responsible for non-delivery or delays in contract execution.

This exoneration clause also includes the inability to provide services at established standards or prices due to legislative changes or policy of external or governmental partners.

Applicable Law. Complaints and Grievances. Alternative Dispute Resolution (ADR/ODR)

Contractual relations between parties are governed by Romanian law. In case of any disputes between seller and buyer, amicable resolution will first be attempted. Any dispute that cannot be resolved amicably will be sent for resolution to competent courts.

Buyers who have questions or complaints regarding goods purchased from the website www.tmtgroupfol.com can send these notifications using the contact form on the seller’s website, accessible here or at email office@tmtgroupfol.com. The seller undertakes to respond and resolve any complaints within a maximum of 30 calendar days from receipt.

This document was drafted in accordance with:

Government Emergency Ordinance no. 34/2014 regarding consumer rights in contracts concluded with professionals; contractelor încheiate cu profesioniştii;
Law 365/2002 on electronic commerce.

In case buyers:

do not receive a response within 30 days from the Seller;
receive a response after the expiration of this deadline;
or are dissatisfied with the resolution of the notification/complaint;

have the option to resort to alternative dispute resolution procedures (ADR/ODR) detailed later in the document, or to competent courts.

nformation regarding the National Authority for Consumer Protection

Web pages www.anpc.gov.ro or www.anpc.ro. Consumer phone: +40219551

Online Dispute Resolution (ODR)

The online dispute resolution platform (ODR) is provided by the European Commission to allow consumers and traders from the EU or from Norway, Iceland and Liechtenstein to resolve disputes related to products and services purchased online, without going to court.

The ODR platform is not associated with any trader. You can use it to bring your complaint before an authorized dispute resolution entity.

Dispute resolution entities are impartial organizations or persons who help consumers and traders reach an agreement through extrajudicial means. Usually, such a procedure is faster and cheaper than a judicial one.

The ODR platform is easy to use, guiding users step by step. It provides translations in all official EU languages and provides deadlines for complaint resolution.

Thanks to the ODR Platform, consumers can obtain fair solutions either for The online dispute resolution platform (ODR) provides consumers and traders with a way to resolve disputes related to purchases made online both from their own country and from abroad. Specifically, disputes are forwarded to alternative dispute resolution bodies (ADR entities) registered on the platform. These are selected by member states according to certain quality criteria and then communicated to the Commission.

More about the ODR platform can be found here: Remedies for EU consumers

Alternative Dispute Resolution (ADR)

What is ADR (Alternative Dispute Resolution)?

ADR represents an alternative mechanism to the judicial system, through which consumers are offered the possibility of resolving disputes they may have with traders, when they face a problem related to purchasing a product or service.

Thus, complaints against traders are presented voluntarily by consumers, to be resolved in an independent, impartial, transparent, fast and fair manner.

The Alternative Dispute Resolution Directorate has the competence to alternatively resolve national and cross-border disputes arising from sales contracts or service provision contracts concluded with a trader operating in Romania, in the sectors of activity in which ANPC is competent. The ADR notification form can be downloaded from the website of the National Authority for Consumer Protection (ANPC) or by clicking here: https://anpc.ro/documente/cerereSAL.docx

How is the Dispute Resolved?

In order to resolve the dispute, the ADR Directorate carries out the mechanism of proposing a solution to the parties, a mechanism according to which, if only one of the parties accepts the proposed solution, the result of the procedure is not mandatory. If the trader does not accept the proposed solution, the ADR Directorate informs the consumer, through decision, about the administrative, respectively judicial remedies to which they can resort for dispute resolution.

What are the Conditions for Accessing the ADR Procedure?

The dispute could not be resolved directly with the trader;
The complaint has not been previously analyzed by another ADR entity or by a court, nor submitted to another public authority;
The complaint is formulated within 1 year from the date it was presented to the trader or from the date of the act that gave rise to the dispute;
The handling of the dispute does not seriously affect the effective functioning of the ADR entity;
The dispute falls within the competence of the notified ADR entity.

NC SERIES automotive solar films / DECLARATION OF CONFORMITY / RAR-OCP CERTIFICATION

The films mentioned in this certificate of conformity can be mounted only on windows located in the rear field of visibility of the driver, provided that the vehicle is constructively equipped with two lateral rearview mirrors.
It is forbidden to mount films on the following vehicle windows:
- on windshields – on windows located in the frontal field of visibility of the driver, as defined in UN Regulation no. 43, other than windshields
- on windows of minibuses and buses declared emergency exits, identified by markings visible from outside and inside
- on windows equipped with defrosting systems applied on the glass
- on rear windows of vehicles equipped with additional stop lamp installed inside the cabin, in the luminous area of the lamp
The mounting of films is carried out only in workshops authorized by RAR for performing constructive modifications according to Law no. 222 / 2003.

Products have been evaluated according to General Rules, code RG-00, of D.C.P., in relation to the essential requirements specified, certification scheme no. 3 and correspond to normative documents:

Technical sheets no.1, 2, 3, 4 from 23.01.2024

Initial certification date / First certification date: 07.03.2024